When one of Seattle’s most popular live music venues changed music programming to include bass-heavy types of DJ music and live acts, tensions escalated. Nearby residents complained nearly nightly and frequent police visits to demand lowering music volume proved fruitless. Without an effective or enforceable tool or ordinance to address amplified music levels associated with nightlife, The City was challenged to resolve chronic noise complaints. The newly formed collaborative model called the Joint Enforcement Team (JET) worked with the business owner, police and residents to resolve noise issues while still supporting the business’s contributions to the city’s music vitality.